(Cincinnati and Redwood City, California; October 6, 2008) - - Convergys Corporation (NYSE: CVG), a global leader in relationship management, announced today it is expanding the breadth of its Business/Operations Support Systems (BSS/OSS) solutions available to clients through the acquisition of Ceon Corporation, an innovative leader in the development of product lifecycle management and multi-play fulfillment software for communications service providers.

The new capabilities, delivered as Convergys Enterprise Product Management Solutions, enable Convergys clients to more effectively manage their entire product lifecycle across all network domains, shortening time to market for new convergent offers, improving quality, and reducing the costs associated with managing a large product portfolio. Convergys continues to enhance its capabilities to enable service providers to better construct, manage, and deploy a layered catalog that includes the full technical and commercial definition of products and services.

“As service providers launch new convergent services to differentiate themselves from their competitors, their product management requirements become increasingly complex,” said Bob Lento, president of Information Management for Convergys. “Ceon’s product management assets are at the heart of our strategy to help our clients more effectively manage new and advanced value-added services, introduce these services quickly, and evolve these new offers at market speed.”

“In our opinion, Convergys' acquisition of Ceon is a great decision that will enable it to empower carriers to transition to a centralized catalog strategy, bringing order to the chaotic product management process that is so inherent in carrier's OSS and BSS environments,” said Ari Banerjee, Director - Enabling Technologies for Yankee Group.

Telecom operators, such as ice.net (formerly known as Nordisk Mobiltelefon), are successfully leveraging the product lifecycle management solution to more rapidly launch new products, and streamline ordering and fulfillment processes for their clients.

“Ceon Product Control Center is enabling us to rapidly define and launch new offerings, in some cases in a matter of hours,” said Thomas Norberg, CIO of ice.net. “The product modeling approach, the integration facilities, and the alignment of the system with our standards-based systems architecture have allowed us to complete the initial deployment and integration of the system within months.”

Ceon, a privately held company founded in 1999, maintains a principal office in Redwood City, California, with satellite offices in France and the UK. Last January, Convergys and Ceon announced a strategic alliance for which Convergys issued convertible debt with the right to acquire the company. Convergys expects this small but strategic acquisition to be accretive beginning 2009 on a GAAP basis.

Convergys consulting, professional services, and technology drive true convergence while enabling operators to evolve their BSS/OSS environments with minimal risk. Built on a modular architecture, Infinys [r] software provides unsurpassed scalability, flexibility, investment protection, and support. Using a broad range of consulting and professional services, as well as Infinys, Convergys clients - ranging from mobile to wireline to cable and satellite service providers - have the capability for rapid market innovation via their bundling of convergent voice, video, and data content for their residential and business customers.

About Ceon
Ceon is a leading provider of product lifecycle management and fulfillment software for dynamic and bundled product offerings. Ceon’s breakthrough Product Control Center (PCC) solution is the communication industry’s leading purpose-built and standards-based system focused on enabling service providers to construct, manage, and deploy a layered product catalog that includes the full technical and commercial definition of products. PCC supports extended attributes, complex business rules, constraint processing, multi-user collaboration, entity revision management, lifecycle state management, a SID-based data model, and online order configuration and quote calculation support.

About Convergys
Convergys Corporation (NYSE: CVG) is a global leader in relationship management. We provide solutions that drive more value from the relationships our clients have with their customers and employees. Convergys turns these everyday interactions into a source of profit and strategic advantage for our clients.

For 25 years, our unique combination of domain expertise, operational excellence, and innovative technologies has delivered process improvement and actionable business insight to clients that now span more than 70 countries and 35 languages.

Convergys is a member of the S&P 500 and has been voted a Fortune Most Admired Company for eight consecutive years. We have approximately 75,000 employees in 85 customer contact centers and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia, and our global headquarters in Cincinnati, Ohio. For more information, visit www.convergys.com. 

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(Convergys, Infinys, and the Convergys logo are registered trademarks of Convergys Corporation.)

Contacts:

Investor Contact, David Stein
+1 513 723 7768 or investor@convergys.com  

Media Contact, John Pratt
+1 513 723 3333 or john.pratt@convergys.com  

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