The first step in the development process is to define a clear set of business requirements that a project needs to meet. In building OSS/BSS systems, the TM Forum supplies a variety or resources to help make business requirements definition a straightforward process.
| Common Language |
| Work such as the Business Process Framework (eTOM), Information Framework (SID), and Application Framework (TAM), which are part of the NGOSS transformation frameworks, provide a common language for applications, processes and information. Using these tools enables service providers, software vendors and system integrators to have a common set of terminology and common understanding of information to be used in building solutions right from the start of a project.
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| Business Solution Guides |
| Works such as the SLA Handbook and the Revenue Assurance Guidebook step you through what it means to have a good solution for their respective business areas.
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| Learn more about using NGOSS |
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