| Overview | Enabling Business Process Automation
The TM Forum has developed a suite of frameworks and best practices that have become the industry standard for the enhancement of the communications providers’ business and support processes and systems. TM Forum Solution Frameworks (NGOSS) enable users to analyze their business operations against industry processes, applications and information standards. They also provide a framework to support the procurement, development and implementation of a comprehensive operations environments.
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| Case Studies |
Leveraging MTOSI for Access Network Assignment Automation
Two years ago GE and Amdocs created a physical resource to logical service inventory integration which resulted in a new GE product called Smallworld™ Bearer Management. This product enhances Smallworld™ Physical Network Inventory through the adoption of the TMF MTOSI data model and XML integration schema. Most recently and in collaboration with several fixed network service providers, GE has extended the Bearer Management product to provide automated access network assignment for POTS, xDSL, and FTTX services. The new Smallworld™ Copper Pair Assignment Module (CPAM) leverages inventory data and streamlines local loop provisioning by automati
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Successful Implementation of Enterprise Product Management
In today’s telecom market, services are treated like commodities, competition is driving down prices and differentiation is more difficult to achieve as separate elements of the network converge. Increasingly the market is looking for innovation and quality to deliver customer‐driven, on‐demand services and communication service providers (CSPs) are realizing such objectives are only possible through enterprise product management (EPM).
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OSS/BSS for Software as a service
This Case Study relates to a startup software vendor building a solution for a new industry using concepts, ideas and architecture from the telecom industry. SaaS (Software as a Service) providers need to build scalable software infrastructure in order to monetize online services. Without a robust infrastructure, SaaS companies cannot expect to manage revenue growth with operational efficiencies. eVapt developed a product using the TMForum SID elements and OSS/J work products as key inputs. With eVapt’s OSS/BSS solution built using SOA principles, SaaS companies and CSPs can now create a flexible pricing model for their services.
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| | Videos | Click the thumbnail or linked name to watch.
Victor Chiu
 Victor Chiu
VP, Telecom labs,
Chunghwa Telecom Laboratories Co., LTD
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Karl Siebert
 Karl Siebert
Director,
Vodafone D2
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