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Managing the Services Evolution: New Services, New Competition, New Opportunities
TM Forum’s Management World Middle East (March 2-5, 2009, Dubai) marks a return to the Middle East following the successful event in Dubai in March 2008. Last year over 70 companies attended, with almost half from service providers.
Management World Middle East will feature a blend of case studies from Middle Eastern service providers and international perspectives from around the globe. Our theme will bring out the implications for incumbent and new entrant alike as they embrace the need for services to be continually evolving to meet the growing demand.
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View the full agenda now.
In responding to local market needs, Management World Middle East will pick up on the hot topics of the day including:
- Building partnerships and relationships in managing the new content value chain for media-rich services
- Achieving greater agility in responding to new competitive threats in liberalized markets
- Developing a next generation OSS using latest software architectures and frameworks for operational excellence as part of driving down the cost of service operations
- Deriving business value from TM Forum standards
- Transforming the business model from a legacy monopolistic approach to an open market model
- Exploring new revenue models and maximising revenue though revenue management and assurance initiatives
- Responding to the need for greater focus on “customer experience” as part of a customer-centric strategy
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 Round out and enhance your conference experience with these hands-on, in-depth TM Forum Training courses delivered by industry experts giving you the information you need to go from What is… to How to…
- Business Process Framework (eTOM) (introductory and intermediate courses)
- Information Framework (SID)
- Introduction to Revenue Assurance
Click here for the course details and schedule
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| Travel & Lodging |
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 The TM Forum Management World Middle East will be held at the exclusive JW Marriott Hotel Dubai, renowned for its impressive range of accommodations, restaurants and meeting space. Set in the vibrant business district just 10 minutes from Dubai International Airport, this 5-star luxury hotel in Dubai offers inspired touches on a grand scale.
Please see the Travel and Lodging page for details of the special accommodation rate for delegates.
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| Early Registration Open |
| Register before December 19, 2008 to receive discounts on conference and training prices. Register Now |
| Expo and Sponsorship |
Increase your visibility and boost your brand awareness with sponsorship opportunities designed to meet your company's promotional goals and budget. Almost half of the audience last year were service providers – can you afford not to be there?
For further information or to discuss a package tailor-made to your business aims and requirements, please contact Apostolos Kallis. |
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