Trouble Ticketing Interface Solution Package
Overview:
Today, there is a growing demand for automation of business processes at service providers, especially in the area of network/service operations to improve operational efficiency. This leads to the need for improved integration of operational support systems. The integration of Trouble Ticketing and Work Order systems with other OSS components, such as Fault Management, Change Management and Service Management systems is a common demand from various service providers. Read more .
Case Studies
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Testimonials
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Products
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Business Aides
Use Cases
The Use Cases describe how the Trouble Ticketing Solution is used in implementations.
Submit a Use Case
Collateral
Collaterals are currently available from different companies, and are listed in alphabetical order.
Download a Solution Package Fact Sheet
Download the Ascom & Vodafone TMW Theater presentation
Access the HP Sponsored Webinar Replacing Integration Tax with a Business Credit
RFP Guidelines
Request for Proposal Guidelines assist in procuring solutions based on the Trouble Ticketing Solution Package. RFP and procurement guidelines are a contribution of CANTV. Currently available versions are listed in Appendix C. Click here to see procurement guidelines .
Technology Downloads & Tools
Support
Education

Visit this page to view Trouble Ticketing courses.
Contact us via training@tmforum.org if you would be interested in offering training in this area.
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