| About the Initiative |  The boundaries between OSS and BSS are blurring and with the integration of the Global Billing Association (GBA) the TM Forum is strategically placed to be the thought leader, voice and focal point of both the OSS and BSS worlds.
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| Benchmarking |  THE CURRENT STUDY CLOSES OCTOBER 15th – ACT NOW
This free service for service providers provides unparalleled quantitative data about the performance of billing processes. Using the GBA's experience of benchmarking the billing process amongst major communications service providers over several years, this project is now part of the Business Benchmarking program. Over 15 service providers are now participating – you can join, too!
Click here for more information about the Billing Performance Study.
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| Projects – Your Chance to Join the Initiative |  The Revenue Management Initiative is currently focusing on Revenue Management view into eTOM, its Billing Process Benchmarking annual survey, Revenue Assurance and other collaborative projects to further the use of best practices and standards in Revenue Management. Learn what these projects can do for your and how you can get involved!
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| Training | Revenue management issues are of high importance to service providers in any industry as they strive to keep customers and maximize income. TM Forum Training Courses delivered by industry leaders and experts in the field provide service providers and their suppliers the tools, knowledge and insight needed to stay at the forefront of these issues.
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| | TM Forum Billers' Club | Conference Call on Wednesday,
Oct 1, 2 pm UK time/9 am ET
All TM Forum Service Provider/MSO Members Invited
Sponsored by BT and Hosted by BT and Virgin Mobile, UK
Contact Tony Poulos at tpoulos@tmforum.org to register.
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| Revenue Assurance | The TM Forum Revenue Assurance Guidebook is the industry’s best source of revenue assurance expertise anywhere. With quantitative and process based analysis of revenue leakage, it is fast becoming the defacto way revenue assurance professionals do business.
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| Recognizing TNO’s Contribution |  A team at TNO Information and Communication Technology, led by Prof. George Huitema, has been working tirelessly to help TM Forum integrate the Revenue Management Map (formerly GBA Billing Map) with the Business Process Framework (eTOM). The work of TNO has been voluntary and TM Forum owes them gratitude for their time and expertise. The integration should be completed for Revision 8 of the eTOM prior to Management World Americas, in November.
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| Inside Revenue Management |  Subscribe here to Inside Revenue Management
Inside Revenue Management is sent out to subscribed TM Forum members regularly as an email newsletter with links to a microsite full of articles, news and other items.. A larger publication, The Billing Journal, will be sent in hard copy format to all members quarterly.
The content for both these publications is driven by conversations with operators, short surveys, views from industry experts and analysis by the TM Forum editorial team.
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