The IP video market has extremely high expectations regarding video service quality and reliability. Telco video service quality will inevitably be compared to with those offered by satellite and cable/MSO providers. If customers expectations are not met, there will be many other providers to choose from, and when customers switch providers, they will most likely switch all their services. Given these considerations, QoS is perhaps the most important issue to address. By providing best practices for monitoring of quality, this Application Note will enable Service Providers to offer high quality IP video services.
This best practice presents the case for real time monitoring of live IP video sessions, and for the use of well known video quality metrics based on International Standards, rather than the simplistic but potentially misleading packet based measures of jitter and packet loss. The advantages and disadvantages of active monitoring techniques (using test ses...